7 Rules for Recruiters When Texting with Candidates

When texting with candidates, recruiters should follow these 7 rules to maintain a professional and effective communication process:

  1. Obtain Consent: Before initiating any text communication with a candidate, ensure you have their consent to contact them via text. This can be done during the initial contact or application process.
  2. Be Professional: Texting may feel more informal, but maintain a professional tone and language. Use proper grammar, avoid emojis (unless appropriate for your industry), and always be respectful.
  3. Mind the Timing: Respect the candidate’s schedule and time zone. Avoid texting during early mornings, late evenings, or weekends unless it’s agreed upon beforehand or in the case of an urgent matter.
  4. Keep It Clear and Concise: Text messages have limited space, so be clear and concise in your communication. Clearly state your name, company, and the purpose of the message. Avoid lengthy texts that may overwhelm the candidate.
  5. Double-Check Before Sending: Typos and autocorrect errors can happen easily. Always double-check your messages before sending to ensure accuracy and avoid misunderstandings.
  6. Know When to Call: While texting can be convenient, some conversations may be better suited for a phone call, especially if they are sensitive or require detailed explanations.
  7. Use Texting as a Complement: Texting is a great tool for quick updates, reminders, and scheduling interviews, but it shouldn’t replace other forms of communication. Use it to complement your email and phone interactions.

By adhering to these rules, recruiters can maintain a positive and professional relationship with candidates while leveraging the benefits of texting for efficient communication.

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